Which term refers to guests who walk in without a reservation?

• A. Walk-In
• B. Same Day
• C. Late check-out
• D. VIP Rooms

Answer: (A)

The concept being tested is describing guests who arrive without a prior booking. A walk-in refers to someone who shows up at the hotel without a reservation and asks for a room on the spot. Front desk staff check what rooms are available, offer a suitable option, and complete the check-in if a room is open. This term clearly distinguishes unreserved arrivals from guests who have reservations, who are already guaranteed a space.

The other ideas don’t fit as well. Same Day usually implies a booking made for the current day, not someone arriving unreserved. Late check-out is about the time a guest leaves, not how they arrived. VIP Rooms describe premium or specially designated rooms for VIP guests, not unreserved arrivals.