If a patient asks to schedule but no openings are available for two weeks, what should you do?

• A. Offer the earliest available slot, place the caller on a waitlist if possible, and offer alternatives or reminders if a slot opens.
• B. Suggest calling back after a year.
• C. Cancel the appointment and ask the patient to reschedule later.
• D. Ask the patient to come in without an appointment.

Answer: (A)